Billing
Refund and Cancellation Policy
Last updated: April 4, 2026
Digital Product Notice
Doodlevo provides digital credits and downloadable outputs. Because delivery begins immediately after purchase, refunds are generally limited.
When Refunds May Be Approved
Refunds may be considered for accidental duplicate charges, proven technical failures, or unauthorized transactions reported promptly.
Subscription Cancellations
Subscription plans can be cancelled before the next billing date. Access and remaining credits continue until the current period ends unless local law requires otherwise.
Google Play Purchases
For Google Play transactions, refund and cancellation handling follows Google Play policies and timelines. Users should initiate requests through Google Play support and order history when required.
Dodo Payments Purchases
For app purchases through Dodo Payments, contact support with your transaction reference and account email for review.
Contact
Email: support@doodlevo.com